About:

• Location: Cambridge, MA

• Contract: 6 months

The Role:

Business Vertical: Life Sciences, Health Care, Energy, Resources and Utilities

Must be located in and around Cambridge, MA 100% onsite job – No remote working.

Job Summary

• End user computing (EUC) - System administrator for Lab computers and equipment

• Must have experience in Transition of service from another supplier.

• Experience in supporting Labs instrument computers and software’s.

• Desktop support, Operating Systems support, Customer Service.

• Knowledge & Experience with Microsoft OS and related technologies.

• Lab computers and equipment support experience

• Extensive knowledge of IT hardware and software.

• Strong knowledge on network troubleshooting.

• Knowledge & Experience with Windows XP, Windows 7 OS, Windows 10, and MS-Office applications suite.

• Knowledge of Linux a plus.

• Knowledge with SCCM Patching, Active directory, Antivirus tools etc.

• Must be proficient with imaging and creating images.

• Experience in Windows 10 deployment.

• Should have experience participating or leading an OS migration.

• Excellent written and oral communication skills

• Strong customer-service orientation.

• Understand customer service and service delivery.

• Understanding of ITIL processes and ServiceNow Tool.

Must have:

• Bachelor’s degree and 10+ years of relevant experience required.

• End user computing (EUC) - System administrator for Lab computers and equipment

• Must have experience in Transition of service from another supplier.

• Experience in supporting Labs instrument computers and software’s.

• Desktop support, Operating Systems support, Customer Service.

• Knowledge & Experience with Microsoft OS and related technologies.

• Lab computers and equipment support experienceExtensive knowledge of IT hardware and software.

• Strong knowledge on network troubleshooting.

• Knowledge & Experience with Windows XP, Windows 7 OS, Windows 10, and MS-Office applications suite.

• Knowledge of Linux a plus.

• Knowledge with SCCM Patching, Active directory, Antivirus tools etc.