About:

• Location: San Jose, CA
• Contract: 6+ months

Job Summary

• Change Planning & Execution:
• Define and execute end-to-end change management plans aligned with business goals.Assess change impact and recommend appropriate engagement strategies.
• Deliver on all change areas: stakeholder engagement, impact assessment, readiness, communications, training, and reinforcement.Stakeholder & Cross-functional Collaboration:
• Develop strong relationships with executive sponsors, program teams, and functional partners.Engage with business and IT teams to ensure alignment and collaboration across functions.
• Partner with business stakeholders, Field Readiness, Enablement, and BCM teams.
• Communication & Training:
• Create and manage communications across various levels using diverse formats (email, PPT, video, infographics).Assess training needs and support content development to ensure user readiness.
• Continuous Improvement:Incorporate feedback and lessons learned from other programs.Adjust plans based on evolving business needs.Metrics & Reporting:Establish and report on key metrics (readiness indicators, adoption rates, etc.).Post-Implementation Support:Provide ongoing support post-release through office hours, training updates, and communication touchpoints.

Qualifications

• Minimum 5 years of experience in organizational change management.
• Practical experience implementing people, process, and technology change.
• Proven expertise in change management principles and their application.
• Strong communication skills (written and verbal) for diverse formats (email, PPT, newsletters, video, etc.).
• Experience engaging cross-functional teams (business & IT, stakeholders, end users).
• Stakeholder engagement and end-user adoption planning.
• Ability to assess change impact and readiness and recommend engagement strategies.
• Collaboration across functions and organizational levels.
• Ability to influence without authority.
• Comfort working in ambiguous, evolving environments (resilience and flexibility)
• .Experience reporting on metrics and indicators related to change adoption.
• Post-release support experience (e.g., office hours, training revisions).
• Change Management Certification (e.g., Prosci, ACMP).
• Experience with Adobe Suite (especially for visual storytelling or communication collateral).
• Intermediate or advanced graphic design skills. Experience with Field Technology. Experience working on enterprise-level programs. Familiarity with tools like SharePoint, Wiki platforms for communication. Experience with change enablement tools or platforms (optional but beneficial).

Must have:

• Minimum 5 years of experience in organizational change management.
• Practical experience implementing people, process, and technology change.
• Proven expertise in change management principles and their application.
• Strong communication skills (written and verbal) for diverse formats (email, PPT, newsletters, video, etc.).
• Experience engaging cross-functional teams (business & IT, stakeholders, end users).