About:

• Location: Chicago, IL
• Onsite and local candidates only
• Contract: 6+ months

The Role:

Technical Expertise:

• Advanced fluency in Dynatrace administration, custom dashboard creation, and observability integration
• within microservices, CI/CD pipelines, and hybrid cloud environments.

Strategic Leadership:

• Demonstrated success in building Centers of Excellence or similar programmatic structures that align telemetry with
• operational and business KPIs.

Domain Experience:

• Prior work within the insurance, financial services, or other compliance-heavy sectors is highly desirable.

Integration Acumen:

• Ability to translate telemetry into executable runbooks across varying technical ecosystems, including acquired
• business platforms.

Roles & Responsibilities:

• 3.1 Platform Engineering & Observability Frameworks
• Architect, configure, and optimize Dynatrace across multiple business units.
• Administer lifecycle operations, including onboarding, conversion assurance, and alert calibration.
• Design automation and reporting dashboards mapped to enterprise metrics and SLOs.
• 3.2 Partner & Application Team Enablement
• Lead onboarding for application and infrastructure teams across maturity tiers.
• Embed observability into homegrown applications via telemetry instrumentation and tagging
• schemas.
• Act as lead technical advisor for onboarding MIA-acquired companies into the observability model.
• 3.3 Center of Excellence Development
• Define operating principles, roles, and review mechanisms for the Observability COE.
• Establish governance models to drive best practices and cross-team collaboration.
• Create documentation and knowledge transfer for HUB FTEs

Requirements:

• Bachelor’s degree and 10+ years of experience
• Dynatrace administration (including dashboarding & alerting)
• Observability in microservices & CI/CD pipelines
• Telemetry instrumentation & tagging
• Hybrid cloud monitoring expertise
• Runbook creation & integration across ecosystems
• Automation of SLO-driven dashboards
• Leadership in building Observability CoEs
• Onboarding & enablement of app/infrastructure teams
• Domain Experience
• Prior experience in Insurance, Banking, or Financial Services